Marshall Wolf Automation's Online Shipping Policy
We appreciate your business and want to make shipping as simple as possible!
How to qualify for our FREE UPS Ground shipping:
- Order must total $100 or more and be placed online
- Free shipping applies to shipments within the contiguous US only
- Order must weigh less than 50 pounds
- Order must be able to ship UPS Ground
What orders will not qualify for free shipping?
- Online orders shipping any UPS method other than UPS Ground will be charged standard UPS rates
- Online orders under $100 are charged standard UPS rates
- Our free shipping offer is not available to customers in Alaska, Hawaii or Puerto Rico
- Shipments over 50 pounds are excluded from free shipping
- Shipments that are not able to ship UPS Ground are excluded from free shipping, freight will be quoted before your order is processed.
- Motors are not eligible for free shipping
- Free shipping is applied to orders that ship complete; partial shipments may not qualify. Customer service can verify this based on your order.
Marshall Wolf Automation ships via UPS, you will see UPS charges for each method at checkout. For other carriers please contact customer service at 800-325-WOLF.
How fast will my order ship?
Stock orders received by 3 p.m. CST generally ship same day from our warehouse.
Lead times from factory stock vary depending on manufacturer's warehouse location. Marshall Wolf Automation will always work to get your product to you in the quickest, most cost-effective manner. Sometimes this will include a direct shipment from the manufacturer. For expedited shipments please contact customer service at 800-325-WOLF or visit our Contact Us page.
If you need to cancel or return an order after it has been processed, ordered, shipped or received there may be a restock fee. You can learn more by reading our Return Policy.
To Our LTL Shipment Carriers:
- Our warehouses accept LTL shipments between the hours of 9 a.m. to 12 p.m. and 1 p.m. to 4 p.m., Monday through Friday
- Please contact the office with any questions
Customer Pick-Up from Marshall Wolf Automation:
Customer pick-ups must first be arranged with our customer service department, once a pick-up time is approved:
- The pick-up address is 210 Dowdle Street, Suite 1, Algonquin, IL
- Please call the main office at (847)658-8130 when you arrive at Marshall Wolf Automation
- Thank you and we appreciate your business!