At Marshall Wolf Automation, Inc., we are committed to ethical business practices, transparency, and customer safety. This Code of Conduct outlines our commitments and what you can expect when doing business with us.
1. Ethical Sourcing & Human Rights
- We avoid any relationship, influence or activity that may impair our ability to make fair and objective decisions when performing our jobs.
- We respect the Human Rights of all those working for or with us, and we will not exploit anyone. We will not do business with companies, organizations or individuals who we believe do not work to the same standards as ourselves.
- Our suppliers must meet ethical labor standards, ensuring fair wages, safe working conditions, and compliance with human rights laws.
- Customers can trust that our supply chain is audited for integrity and responsible sourcing.
2. Product Safety & Compliance
- We seek to create a safe and healthy work environment, free from accidents, work-related ill health and environmental incidents.
- All applicable products will include clear labels or disclosures as mandated by law.
- We continuously work to minimize hazardous substances and prioritize customer safety.
3. Transparency & Honest Communication
- We provide accurate product descriptions, pricing, and policies—no hidden fees or misleading claims.
- Our customer service team is committed to fair and respectful interactions, ensuring every concern is handled with integrity Family- and women-owned since 1984!
4. Anti-Bribery, Kickbacks, and Extortion
- We shall not directly or indirectly, offer or provide a bribe and all demands for bribes must be expressly rejected. Bribery includes any offer, promise, or gift of any pecuniary or other advantage, whether directly or through intermediaries, in order to obtain or retain business or other business advantage.
- We shall avoid the offer or receipt of gifts, meals, entertainment, hospitality or payment of expenses whenever these could materially affect the outcome of business transactions.
- We shall reject any direct or indirect request by a public official, political party, party official, or private sector employee for undue pecuniary or other advantage, to act or refrain from acting in relation to his or her duties.
5. Privacy & Data Protection
- We respect customer privacy and safeguard personal information in accordance with data protection laws.
- Your data is never sold, and we only collect information necessary to improve our services and fulfill your orders securely.
6. Environmental Responsibility
- We are committed to sustainable practices, reducing waste, and minimizing our environmental impact.
- Our products and packaging prioritize eco-friendly materials whenever possible.
7. Reporting Concerns
- If you have any concerns about our ethical standards, product safety, or any aspect of your experience, please contact us at [email protected].
We appreciate your trust in Marshall Wolf Automation, Inc. and remain dedicated to responsible business practices that prioritize ethics, safety, and customer well-being.