Career Opportunities
Looking for a new opportunity? Learn more about our open positions below.
You may submit your resume to [email protected], fill out the form at the bottom of the page or drop your resume off at the office.
Technical Sales Specialist
Work For Us
Marshall Wolf Automation is an industrial automation distributor that offers quick delivery, competitive pricing, and amazing service! Our teams work closely together to support you. What else can you expect from Marshall Wolf? Will you be the next great addition to our Wolf pack?
We Value You
Marshall Wolf Automation is a small, family owned and operated company where you will be able to make an impact. Eligible employees receive Paid Time Off, Medical, Dental, Vision and Life Insurance benefits. Plan for retirement with our 401(k) plan and company match.
Summary/Objective
The Technical Sales Specialist is a hybrid role responsible for supporting technical product inquiries from web customers and managing a robust OEM account package in the Chicagoland market. The Technical Sales Specialist will work as a team to help identify, and sell, correct products for applications while still providing excellent service to the customers, both web –based and local.
In this role, you will balance your time in the office and in front of customers.
Duties and Responsibilities
- Provide sales and technical product support to web and OEM teams
- Handle incoming inquiries from website (Cases), emails, chats and phone calls
- Support Marshall Wolf customers with technical applications
- Service and grow a local OEM account base
- Provide weekly updates of ongoing projects for management
- Address and resolve website description issues
- Identify new products and potential vendors for website
- Maintain a professional workspace and workflow
- Attend vendor training events and build product knowledge
- Build and maintain strong vendor relationships
- Analyze data and sales statistics and assist in inventory projections
- Special projects as necessary
Requirements and Qualifications
- Excellent customer care and focus; ability to assess customers' needs and provide answers, paths, troubleshooting help, or methods for a positive customer experience
- Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
- Able to multitask, prioritize, and manage time efficiently
- Encouraging to team and staff; able to mentor and lead
- Eager to expand the company with new sales, clients, and territories
- Excellent verbal and written communication skills
- Self-motivated and self-directed
- Comfortable in both a leadership and team-player role
- Creative problem solver who thrives when presented with a challenge
- Focused on sales and business growth
- Primarily office based (20% local OEM travel )
- Technical degree or equivalent; Bachelor's degree in Electrical Engineering or related field preferred
- Previous experience in customer support, client services, sales, or a related field
- Excellent at communicating over the phone and handling phone systems
- Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
- Able to concentrate on multiple problems at once
- Excellent time management and prioritization skills
- Ability to answer phone, listen actively, relay information, and type basic information simultaneously
- Customer-focused for a positive customer experience and resolution
Industry
Industrial Automation
Employment Type
Full-time
If this sounds like the opportunity you have been looking for, please forward your resume to [email protected].
Shipping and Receiving Associate
Job Summary:
As a shipping and receiving associate you will assist in receiving, unpacking, counting and putting away inventory as well as picking, packing and shipping outgoing packages.
Most shipments go by UPS WorldShip, however, we also use FedEx and other specified carriers.
Job Requirements:
- Attention to detail is key
- Good work ethic
- Ability to handle objects weighing up to 50 pounds
- Can stand/and or walk for more than 6 hours each day plus able to kneel, bend or climb as needed
Enjoys learning
Essential Responsibilities:
- Prepare and fill daily customer pick ticket order shipments
- Prepare bills of lading, check items to be shipped against sales orders for accuracy
- Sort, count, package, label, insure, unpack and log inventory that is shipped or received
- Maintain a clean, organized work area
- Provide input on improving processes
- Ability to operate a dolly or pallet jack is helpful but can be trained, may use manual shrink wrap device as well
- Routine warehouse maintenance
- Daily, punctual attendance is crucial
- Additional tasks may be assigned
Work Hours and Pay Salary:
Flexible Monday thru Friday, 8:30am – 5:00pm, no weekends
Job Type: Part-time or Full-time
$18.00 - $18.50 per hour
Benefits:
401(k)
Health insurance
Paid time off
Referral program
If this sounds like the opportunity you have been looking for please submit your information below or forward your resume to [email protected].
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